Fields of Consulting

Consulting on Organisational Management and Development Issues

• Selection and implementation of organisational business strategy.
• Development and improvement of organisational management structure.
• Annual planning of operations of departments and individual employees.
• Development and improvement of organisational culture.
• Planning and implementation of fundamental organisational changes.

Consulting on Personnel Management and Managerial Issues

• Recruiting, employee selection and orientation.
• Performance and competence assessment.  
• Compensation, benefits and non-financial motivation
• Improvement of organisational commitment and organisational citizenship.
• Improvement of organisational communication and co-operation.
• Team building and improvement of cohesiveness).
• Organisational conflict and stress management.
• Individual coaching.

Consulting on Sales and Customer Service Management Issues

• Improvement of sales and customer service activities.
• Sales force management.
• Key account relationships and major sales management.
• Preparation for important sales negotiations and conduct thereof.
• Preparation for important purchasing negotiations and conduct thereof.
• Dealing with conflict and difficult situations in sales and customer service.