Incompany trainings

Organisational Management and Leadership

• Strategic and visionary leadership.
• Formulating and implementing business strategy.
• Planning and management of operations of departments.
• Change management. 
• Business intuition development.

Personnel Management

• Strategic personnel management. 
• Recruiting, employee selection and orientation.
• Performance management by individual objectives.
• Performance appraisal and development interview.
• Improvement of job satisfaction. 
• Improvement of organisational commitment and organisational citizenship.

Management

• Training of management skills.
• Coaching.
• Sales force management.
• Team building and improvement of cohesiveness.
• Managing meetings.
• DiSC management strategies. 

Sales and Customer Service

• Professional selling methods and techniques.
• Key account and major sales management.
• Advanced sales negotiations.
• Advanced purchase negotiations.
• Selling by telephone.
• Customer service by telephone.
• Dealing with conflict and difficult situations in sales and customer service.
• DiSC sales strategies.
• DiSC customer service strategies. 

Personal Efficiency Development

• Development of creativity and creative thinking skills
• Development of decision making skills.
• Time management.
• Occupational stress management and strengthening of working capacity.
• Development of conflict management and co-operation skills.